Support
Need help with any of our solutions?
At an additional cost, we can provide extended technical support and professional services outside of our normal technical support hours. Please contact your client services representative for availability and rates.
Please click on the correct product portal link in the section below to submit a technical support request.
If you have a critical (severity 1) issue please call the technical support number provided by your customer support representative.
For information on software vulnerabilities and current status, please visit the appropriate customer portal.
Customer Portals
UNICOM Products
Focal Point™
Product and portfolio management
PowerHouse®
Application development
PurifyPlus™
Software analysis
solidDB®
Relational in-memory database
System Architect
Enterprise planning
UDTT™ (formerly BTT)
Multichannel application development
UNICOM® Finance
Enterprise-wide financial application
UNICOM® Intelligence
Data collection
Other UNICOM® Products
Fill out a technical support form
Other UNICOM Software Brands
Macro 4
Mainframe and open systems
SoftLanding
IBM i
iET Solutions
ITIL® ITSM
DETEC
Document composition